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The charity took more donations in the first six weeks of the Trust using SPARK® TSL than they had in the previous three years!
The charity took more donations in the first six weeks of the Trust using SPARK® TSL than they had in the previous three years!
The charity took more donations in the first six weeks of the Trust using SPARK® TSL than they had in the previous three years!
8.3 days
ave. length of stay in hospital in 2022
As one of the only ways for patients to connect with the outside world, hospital WiFi must be widely accessible to reduce loneliness and isolation.
Find out more
8.3 days
ave. length of stay in hospital in 2022
As one of the only ways for patients to connect with the outside world, hospital WiFi must be widely accessible to reduce loneliness and isolation.
Find out more
8.3 days
ave. length of stay in hospital in 2022
As one of the only ways for patients to connect with the outside world, hospital WiFi must be widely accessible to reduce loneliness and isolation.
Find out more
8.3 days
ave. length of stay in hospital in 2022
As one of the only ways for patients to connect with the outside world, hospital WiFi must be widely accessible to reduce loneliness and isolation.
Find out more
Improving patient experience
No one wants to spend any more time in hospital than they have to. We aim to engage and entertain patients and visitors in hospitals to boost wellbeing and faster recovery.
No one wants to spend any more time in hospital than they have to. We aim to engage and entertain patients and visitors in hospitals to boost wellbeing and faster recovery.
12%
of the total food waste generated in the UK comes from the NHS and private hospitals.
Making healthcare carbon neutral
SPARK® TSL allows Trusts to operate more sustainably to achieve the net zero target by 2040 through digital transformation.
Mainstream digitally-enabled care across all areas of the NHS is possible using SPARK® products to entertain and inform patients, digitalise prescribing and meal ordering services and reduce waiting times, bed blocking and unnecessary clinical waste.
I had nothing when I was admitted to hospital. I was taken to a new trauma unit where everything seemed brand new – including the unit next to my bed. I’d seen older versions of these but never used one myself. It was on and rolling some sort of intro screen which made me touch it as it showed the Netflix app, which is what I went on to watch for the next 3 hours while I waited to see a nurse. After a while, a doctor came to me, tapped his device to the screen and then was showing me information about my health. That was pretty cool to have all my records right there and I actually understood what was happening. That was so valuable to me and actually put me at ease. After the doctor left, I played around on the unit and found so much more information about my care and went on to watch specific videos about my diagnosis. I didn’t have to Google big words or guess my condition, it was just there, completely tailored to me.
Dementia patients
Dialysis patients
Physio
Patient Ed
Dementia patients
SPARK® Media hosts several supportive links to empower patients to take control of their healthcare. These include access to dementia support services, such as the BBC Reminiscence Archive and BBC Music Memories, to help patients reconnect with their most precious memories.
Trusts using SPARK® Horizon also benefit from a simplistic user interface on the bedside unit home screen. Designed to show pertinent information on the device homepage such as the date, hospital name, ward location and an analogue clock, to reassure patients.
Length of stay in hospitals rose to 8.3 days in 2022
The length of an average patient stay in UK hospitals increased from 7.3 days in 2019 to 8.3 days in 2022.
Many patients are only admitted to wards with what they’ve got on them, which usually includes a smartphone. With this in mind, hospital WiFi must be accessible to every patient to reduce the chance of feeling isolated throughout their stay — while also empowering patients to feel in control of their healthcare experience.
But there’s so much more to offer over WiFi…
And that’s where SPARK® Media comes in
Reduce the risk of loneliness and anxiety in patients
Reduce the risk of loneliness and anxiety in patients
Reduce the risk of loneliness and anxiety in patients
75% of patients want digital healthcare services
So let’s work together to give it to them, all while optimising NHS processes.
Delayed discharges cost the NHS up to £1.7 billion in 2022/23
Delays in discharging patients have a detrimental impact on patients and the Trust. In 2022/23, it’s estimated that £1.7 billion has been spent on delay costs.
SPARK® Media can automate the discharge process and provide patients with accurate and timely information about their healthcare needs so they can be discharged quickly and smoothly.
Already a SPARK® Connect customer? SPARK® Media is already available to start using…
Speak to us about our managed services and your dedicated Account Manager can help you to understand how you can get the most out of your existing package.
Trusts have saved over £3.8 billion with SPARK® Media
Using the SPARK® Media solution, available to all SPARK® Connect customers, has allowed Trusts to save over £3.8 billion combined using translation services, e-prescribing, clinical messaging and referral systems.
With your help, we can do more for patients and the future of care.
Utilising digitalisation in the NHS
Not every patient will want to watch programmes or play games on devices, so is there still a need for digital devices?
In short, yes. Not only does SPARK® Media allow patients to access entertainment and games, but they also hold an extensive library of reading materials. Trusts can save up to 99.9% of the cost of paper copies of magazines and newspapers.
Healthcare information is also available on devices, allowing patients to understand their conditions further without needing a doctor to explain.
Join the mission to digitise meal ordering services to help Trusts save up to £262,900 annually electronic meal ordering
Join the mission to digitise meal ordering services to help Trusts save up to £262,900 annually electronic meal ordering
Join the mission to digitise meal ordering services to help Trusts save up to £262,900 annually electronic meal ordering
Join the mission to digitise meal ordering services to help Trusts save up to £262,900 annually electronic meal ordering
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Relieve patient boredom and improve well-being
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Relieve patient boredom and improve well-being
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Relieve patient boredom and improve well-being
Card 1 Title
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Card 2 Title
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Boosting service efficiencies
With access to a range of educational resources, including the NHS Apps Library and an A-Z of medicine, patients can learn more about their condition and find reliable answers to their healthcare questions without the need for staff intervention.
Case Studies
Featured case study
Jeroen Bosch Hospital
See how a Dutch hospital uses SPARK Fusion on managed iPads to improve patient care and empower patients.
Read the full case study
King's College Hospital NHS Foundation Trust
SPARK TSL delivers a 24/7/365 managed service to provide patients with round the clock, free entertainment
Read the full case study
University Hospital Southampton NHS Foundation Trust
"UHS and SPARK TSL share the vision to provide a relevant, user-friendly experience that provides connectivity and stimulus to those when they need it most." - Matthew Hine, UHSFT
Read the full case study
University Hospitals Bristol and Weston NHS Foundation Trust
91,438 people utilised the free patient engagement opportunities between September and October 2023
Read the full case studyHealthcare Facilities Management Company
Over half of the Healthcare Facilities Management Company sites deploy SPARK TSL
Read the full case study
University Hospitals of North Midlands NHS Trust
SPARK TSL provide a solution that means patients no longer have to pay for TV and entertainment
Read the full case study
SPARK Media: Lite at Guy's and St Thomas' NHS Foundation Trust
5% of patients click to donate through their WiFi entertainment, creating new fundraising opportunities
Read the full case studyNHS Charities
Working closely with NHS charities from across the UK, WiFi is being actively used to increase charity exposure, drive donations and generate awareness. This case study looks at SPARK® TSL’s work with Imperial Health Charity, UHNM Charity, King’s College Hospital Charity, and West Suffolk’s My Wish Charity to showcase the possibilities when investing in patient engagement.
£7,000
NHS Charities had the opportunity to raise an average of £7,000 a month due to exposure on SPARK® Media
Our Story
2003
Founded by Matt O’Donovan following his sailing adventures
2003
Founded by Matt O’Donovan following his sailing adventures
2003
Founded by Matt O’Donovan following his sailing adventures
2003
Founded by Matt O’Donovan following his sailing adventures
2003
Founded by Matt O’Donovan following his sailing adventures
2003
Founded by Matt O’Donovan following his sailing adventures
Jane Stephenson
CEO
SPARK TSL welcomed Jane as their new CEO in October 2024. With a background in healthcare innovation and leadership, she is passionate about driving SPARK’s mission to improve patient outcomes through cutting-edge technology. Jane's journey has included developing transformative strategies in both private and public sectors, with a focus on delivering real-world impact in digital healthcare. When not at work, she enjoys cycling and exploring the outdoors, as well as spending time with her husband, their three grown children, and very lively cat, who keeps her on her toes.
Pierre Ponsin
Chief Technology & Products Officer
Pierre has over 24 years of industry experience, specialising in Development, Quality Assurance and Governance with ITIL and ISTQB qualifications. He oversees all technical aspects of the company. This includes software development, security, data management, network and infrastructure management. Pierre is responsible for the strategic direction that the Technology and Product departments take to ensure SPARK TSL achieve performance targets, improve our current products, and create new ones.
Willem-Jan Te Riele
Director of Business Development
Willem-Jan has over 30 years of experience in IT-Services, driving global companies as both an entrepreneur and part of enterprise companies. He is specialised – and developed a company around it - in digital (health) solutions in the last 8 years, as the Cofounder and CEO of Sentean Group. Sentean, who has been acquired by SPARK TSL / Volaris in April 2024, is the market-leader in the Netherlands for Patient Engagement Solutions, based on a platform called Fusion. WJ is leading the Dutch Entity as a General Manager and is responsible for Business Development for a wide region, including the partner / reseller channels from The Netherlands, down to South Africa.
Howard Hooks
CFO
Howard is a Fellow Member of the Association of Chartered Certified Accountants and has lead finance roles in manufacturing and listed technology companies. He manages and controls the financial health of the SPARK TSL business. Howard leads a team that collectively ensures the organisation has the financial resources needed to achieve its goals.
Kirstie Cameron
Commercial Director
Kirstie is the Commercial Director at SPARK TSL where she has worked for over a decade. With a solid background in commercial contracts, procurement, and logistics, Kirstie is responsible for all contractual matters at the company. Kirstie will be working closely with Sales Director, David, to refine our sales processes and systems to ensure we have the right tools for customer and prospect management. In her spare time, Kirstie is a keen amateur astronomer.
Louis Ravensfield
Operations Director
Louis has over 20 years of experience in IT and is genuinely passionate about delivering the ultimate Customer Experience. He has a background in Service Management and is responsible for the 24/7/365 Service Desk, Support, Network Operations, and Project Management functions at SPARK TSL. Louis prides himself on leading a team whose goal is to deliver Customer excellence at every opportunity.
David Hawkins
Sales Director
Dave joined SPARK TSL in September 2024 as Sales Director and brings a wealth of experience in driving strategic growth. He will lead the Sales Team with a focus on supporting our NHS customers, ensuring they maximise the value of their WiFi and patient engagement solutions. Dave is dedicated to building strong partnerships, understanding client needs, and delivering tailored solutions that enhance outcomes for patients and staff.
Rebecca O’Donovan
Marketing Director
Rebecca is the Marketing Director at SPARK TSL, where she focuses on creating marketing strategies that help showcase the value of the company's innovative solutions. With a passion for connecting with customers and understanding their needs, Rebecca works to ensure that SPARK TSL's products truly make a difference. She is dedicated to driving meaningful results through thoughtful lead generation and clear communication, always striving to support the team and the vision of the business. Her approach to marketing is grounded in collaboration, making sure every campaign aligns with both customer needs and company goals.
Tony Loomes
Account Manager
Tony is the Healthcare Account Manager at SPARK TSL, where he works closely with our NHS customers and partners to maximise the value of their technology investments. Tony is dedicated to helping large organisations, such as healthcare, leverage SPARK Fusion® to drive digital transformation and improve the end-user experience. In his spare time, him and his family like to venture to the coast, explore, and have fun days out.
Hayley Haymes
Account Manager
