Transportation
Deliver seamless, high-speed WiFi that starts on the platform and stays with passengers throughout their journey, on trains, buses and at airports. Reliable connectivity means smooth browsing, streaming and communication on the go, making every trip more enjoyable.
Transform the public transport experience.
Where we have already made a difference
Benefits of SPARK Connect
Enhance the passenger experience
Reliable WiFi enables passengers to stay connected, work or enjoy entertainment throughout their journey, enhancing overall satisfaction.
Link them in with your brand and loyalty scheme and embark on your marketing nurturing journey.
Improve communication
Staff can use WiFi for seamless communication across various parts of the transport network, enhancing coordination and response times. Important travel information can be displayed on the WIFi Portal to keep passengers up to date and informed.
Generate revenue
Using analytics to find insights into passenger behaviour, preferences and peak usage times, you can tailor your messaging and campaign planning to get the most out of your strategy.
Save costs
Station offload means that as the train nears the station, the train connectivity is offloaded onto the station WiFi ensuring they have the best connection available and cost savings are made for the train operating company.
Train Station/Depo WiFi
Start your passenger’s journey off right, with personalised content and a means to engage with your brand.
Airport WiFi
Deliver connectivity to those who wait, distraction with entertainment for those who are bored and provide information about flight status for those who are eager to get in the air.
Get in touch and we’ll work with you to provide the best service for you and your travellers.
Providing WiFi to Arriva Trains
Chiltern Railways by Arriva is one of the UK’s leading train operators, linking London to the Midlands and Oxford. Known for embracing new technology, they were among the first to offer free onboard WiFi in 2016.
They wanted an innovative public WiFi solution that would keep passengers seamlessly connected from start to finish. Here’s how we made it happen:
- Continuous connectivity: Passengers stay connected throughout their journey, able to work, browse and keep in touch without interruption.
- Enhanced passenger experience: Reliable WiFi has helped create a more enjoyable and productive journey.
- Data collection services: Built-in data collection provides insights into passenger behaviour and preferences, driving ongoing improvements.
- Seamless integration across two networks: We delivered a consistent WiFi experience across Chiltern’s network segments.
The result: a transformed travel experience for thousands of passengers every day.
Travel in Style
Data collection
Passengers can be authenticated via email to ensure high-quality data collection for your CRM.
Compliant and filtered
Fully compliant with legal requirements, filtered with IWF-compliant filtering categories, and approved by ‘Friendly WiFi Scheme’.
Premium connectivity
SPARK TSL uses the best connectivity wherever possible and state-of-the-art hardware to ensure the highest quality connectivity for passengers.
Active passenger engagement
Central, fully branded and customisable user experience portal enables the operating company to communicate directly with passengers across all transportation methods.
Cost efficient
Data offload means that, as the train or bus nears the station, the connectivity is offloaded onto the station WiFi, ensuring users have the best connection available and cost savings are made for the operating company.
Analytics tool
Rich data presented in an easy-to-use dashboard shows advanced passenger demographics, passenger journeys, dwell time, client count, how far passengers travel, the languages used and more.
Integration opportunities
Integrate with live departure information to keep passengers informed, or connect up your CRM for data collection and onward marketing. The connections are endless.
Book your free discovery call
Every network has its own challenges. Book a free, relaxed conversation with our team and tell us about your routes, your passengers and your goals. Together, we’ll look at how SPARK Connect® can deliver reliable onboard WiFi from departure to arrival, keeping your passengers online wherever the journey takes them.
Insights on your road to better connectivity
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