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We’re here for you

Whether you’d like to book a demo for your Trust or want more information about our products and what they can do for you — we’re here to answer all your questions.

Fill out the form opposite and our team will be in touch soon.

If you’d like to speak to us directly, please call 0344 848 9555.

Already an existing customer? Visit our product support page to help with your enquiry.

Are you a WiFi customer?

Our online product support experience can help you further with your enquiry.


Product support

Frequently asked questions

Frequently asked questions

Are you looking for help as a WiFi user, or a patient in hospital with a Hospedia Bedside Unit?

For all user support queries, please visit our support page to read our FAQ’s or raise a support ticket. 

Product support

Who is SPARK TSL

  • Leading suppliers of hospital WiFi in the NHS. 
  • Industry experts with over 20 years of experience. 
  • Champions of patient entertainment and engagement through SPARK® Media. Available either on patient’s own devices (BYOD) or Bedside Units (BSU) to help alleviate NHS pressures through ROI and improved patient experience. 
  • The company that acquired Hospedia Bedside Units with a vision to make all patient entertainment free.  

 

What products and services does SPARK TSL provide?

SPARK® Connect – The platform that connects visitors and patients to WiFi through existing access points. Includes custom portal builds, dual access portals, authentication methods, analytics, CMS to manage banners & campaigns, content filtering, security, 24/7/365 managed service and more.  

SPARK ® Media – This entertainment & engagement platform is available as a Bring-Your-Own-Device (BYOD) solution or Bedside Unit (BSU). Accessed through SPARK ® Connect, our software improves the patient experience and brings ROI by improving staff efficiency and providing monetary savings. 

Hospedia – We are the company that has acquired Hospedia, the legacy Bedside Units in over 100 hospitals in the UK. Our vision is to remove the patient pays model. Learn more here 

Learn more about the complete offering. 

Are you looking for a WiFi solution but aren’t in the healthcare sector?

We have a dedicated website for you. Head to www.wifispark.com and learn more about our complete WiFi solution.  

Why should I choose SPARK TSL?

  • Industry experts in the WiFi and patient entertainment business for over 20 years. 
  • Provide tailored solutions for each and every customer; bringing a level of personalisation unmatched by others. 
  • To support our vision that no patient has to pay for entertainment. 

The list could go on. Don’t just hear it from us, check out our case studies to hear from our existing customers. 

Healthcare Case Studies

WiFi Case Studies

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Maximise Your Donation Channels with SPARK TSL

SPARK TSL's WiFi solution comes with the ability to add data click portals to the WiFi authentication landing page. Trusts and their charities can collect data and use it to drive donations. Watch the webinar

Hospedia joins SPARK TSL

This exciting webinar provides insight as to why the acquisition has happened, what our customers are saying about it and how this affects the healthcare industry. Watch the webinar