About WiFi SPARK

Matt is the owner and Chief Executive Officer of WiFi SPARK Ltd. With over 30 years IT experience Matt founded WiFi SPARK in 2003 to become the leading supplier of internet access control systems. He believes passionately in his business, citing customer service and quality as the highest criteria.

Pierre has 20 years of industry experience, specialising in Development, Quality Assurance and Governance with ITIL and ISTQB qualifications. He leads a high performing Development team that is highly skilled and motivated and delivers innovation and quality across the SPARK® product range.

Howard is a Fellow Member of the Association of Chartered Certified Accountants and has lead finance roles in manufacturing and listed technology companies. He manages and controls the financial health of the WiFi SPARK business. Howard leads a team that collectively ensures the organisation has the financial resources needed to achieve its goals.

Louis has over 20 years of experience in IT and is genuinely passionate about delivering the ultimate Customer Experience. He has a background in Service Management and is responsible for the 24/7/365 Service Desk, Support, Network Operations, and Project Management functions at WiFi SPARK. Louis prides himself on leading a team whose goal is to deliver Customer excellence at every opportunity.

Kirstie is the Commercial Director at WiFi SPARK where she has worked for over a decade. With a solid background in commercial contracts, procurement, and logistics, Kirstie is responsible for all contractual matters at the company. Kirstie provides corporate and commercial governance to assist all divisions of the business. Kirstie is a key member of the company management team and keeps the business compliant and up to date with the ever-changing world of commercial contracts. In her spare time, Kirstie is a keen amateur astronomer. 

James looks after our partners, product development and sales team.  With 20 years of experience working within healthcare technology, James has gained a broad understanding of its complexities.  He has a real passion for improving the patient experience and making the healthcare system more efficient.

Rebecca is the Marketing Director at WiFi SPARK. She is responsible for lead generation, brand engagement, and ensuring the company is the 'go-to' provider for more than just WiFi. 

Francesca is an experienced and reliable healthcare professional, with a sound commercial focus. Her relationship-focused approach and hard work results in client satisfaction and robust technical solutions that evolve with the business’ requirements. Francesca is proactive, motivated and knowledgeable.

After spending over a decade in Account Management delivering technical solutions within Healthcare Hospitality, Ian has been heavily involved in delivering patient entertainment, engagement, and WiFi solutions to the NHS for several years and is dedicated, and extremely passionate about, improving patient experience and wellbeing whilst also being committed to improving efficiencies to healthcare professionals.

Having previously worked in Clinical Nursing, and Healthcare and Medical Device (Acute and Community), Mandy has almost 30 years' experience in the industry. Mandy's passion is to provide the NHS with solutions to improve the patient flow and patient experience, and her current role allows her to excel this through our patient engagement platform, SPARK® Media. Her other interests include Spirituality and Meditation. 

Dawn started out as a Registered Nurse on Surgical Wards. Now, she has over 30 years’ experience in Healthcare Sales, which has varied across pharmaceuticals, healthcare and digital/analytics services. Dawn is passionate about patient experience - improving patient outcomes as well as NHS staff satisfaction, and believes patient flow from admission to discharge needs to be paramount to improve the patient journey and prevent readmissions. In her spare time, Dawn enjoys Yoga, aerobics, and walking her dog.

Karen is the Account Executive at WiFi SPARK. Originally from Malaysia, the UK is now her new home. Experienced in customer and project management, and previously residing in Singapore, gives Karen a different perspective in viewing various cases. She is responsible for existing customer contracts, continued customer satisfaction and supporting customer relations. Karen is also a practice yogi with a lot of passion but still improving her various arm balancing poses such as pincha and handstand.