Our mission

SPARK TSL is proud to be the largest provider of patient entertainment and WiFi to the NHS — and our innovative solutions are designed to change lives while digitally transforming the NHS.

Our mission is to make life better with connections that matter.

Since the acquisition of Hospedia by our parent company, Volaris Group, we want to ensure a better staff and patient experience while maximising ROI for Trusts and enterprise organisations.

Plus, through our own acquisition of Sentean, we have since taken ownership of Hospedia — the bedside units providing entertainment and TV to thousands of patients across the NHS. This has now resulted in the rebrand to SPARK Fusion®: our enhanced bedside infotainment solution that is now at the forefront of digital transformation in healthcare.

Values

Honesty

Respect

Welfare

Fun

Professionalism

Loyalty

Opportunity

Positivity

Our story

We've come a long way since Matt decided that boats could do with better WiFi in 2003...

Now, we're making positive changes to the NHS by providing a better patient experience for everyone, while providing public WiFi services that go way beyond strong connectivity.

2003

Founded by Matt O’Donovan following his boating adventures.

2004

We secured MDL Marinas as our first customer, becoming the largest Marina WiFi provider.

2005

We worked with our first big healthcare customer, King’s College Hospital NHS Foundation Trust to provide better WiFi solutions.

2010

We deployed our first cloud-based WiFi platform, full NMS (Network monitoring system) and 24/7 helpdesk.

2012

Our platform handled over 100,000 sessions per day.

2014

We moved into our HQ in Exeter, doubling our staff numbers .

2015

We created SPARK® Analytics.

2016

We rebranded to reflect our growth and innovation, with our custom bolt defining us as a unique brand, not just another WiFi company.

2018

We developed WiFi sensors for specialist customers.

2019

We acquired Tele247.

2020

We joined Volaris and 650 SaaS businesses.

2021

We acquired Hospedia. They supplied 50,000 bedside units across 100 NHS Hospitals, providing entertainment at a cost to patients. We then joined forces and provided WiFi and a BYOD solution with entertainment and engagement resources, free of charge to the patients.

2023

The birth of SPARK TSL marked the integration of WiFi SPARK and Hospedia into a single entity for healthcare business.

2024

SPARK TSL acquired Sentean and launched SPARK Fusion® in the UK.

Today

We are striving to accomplish our mission of free WiFi and entertainment for all patients in the NHS and working with more charities and app providers to make this possible. Will you join us?

The Volaris Group

In 2020, we were acquired by the Volaris Group, part of Canada's largest IT company, Constellation Software Inc.

Volaris acquires, strengthens and grows vertically focused software companies, offering them a safe and permanent home and positioning companies like ours for long-term, sustainable growth. Currently, Volaris companies span the globe and provide specialised, mission-critical solutions to over 30 unique vertical markets.

We’re excited to join the Volaris Group as it empowers us with additional resources and opportunities to strengthen and expand our offering and market presence. This means there’s an opportunity for an even better future together with our customers, with stronger products and services at our disposal.