The future of care starts with you
There are approximately 229 NHS Trusts in the UK, providing 141,000 NHS beds and reaching over 13 million patients annually.
We aim to engage and entertain patients to provide a more pleasant hospital experience. How? By improving well-being and increasing recovery time with the implementation of free to use WiFi and engagement solutions in UK hospitals.
Working with Trusts we are able to offer patient WiFi that is available through a bring-your-own-device (BYOD) solution and as an option to upgrade, and make the most of, existing infrastructure within wards, including outdated Hospedia bedside units.
Make a difference in patient experience
8.3 days
average length of stay in hospital in 2022
As one of the only ways for patients to connect with the outside world, hospital WiFi must be widely accessible to reduce loneliness and isolation.
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£1.7 billion
costs incurred from delayed discharge in 2023
SPARK® Media can smoothly automate the discharge process and provide patients with accurate information about their healthcare needs.
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12-13K
patients didn’t meet criteria to reside in June 2023
This can be avoided with ward-specific information, medical information and advice, and automated discharging.
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£3.8 billion
the money Trusts can save with SPARK® Media
Through the digitisation of translation services, e-prescribing, meal ordering, clinical messaging and referral systems — but we need your help to achieve this.
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Trying to help a particular type of patient?
Dementia patients
Dialysis patients
Physio
Patient Ed
Emergency Department
Dementia patients
SPARK® Media hosts several supportive links to empower patients to take control of their healthcare. These include access to dementia support services, such as the BBC Reminiscence Archive and BBC Music Memories, to help patients reconnect with their most precious memories.
Trusts using SPARK® Fusion also benefit from a simplistic user interface on the bedside tablet home screen. Designed to show pertinent information on the device homepage such as the date, hospital name, ward location and an analogue clock, to reassure patients.
Dialysis patients
Through SPARK® Media, available to all SPARK® Connect customers, patients can access information about their diagnosis, empowering them through their healthcare journey and improving overall well-being.
Patients also have access to entertainment and engagement features to keep them occupied through treatment.
Physio
SPARK® Media allows patients to access exercise videos, information about their condition and recommended partner apps that can help with care after discharge.
Even better, SPARK® Media is free to all SPARK® Connect customers. Speak to the team today about how we can tailor a patient's on-screen experience depending on the ward they are visiting.
Patient Ed
Entertain, boost well-being, educate, inform and empower patients.
SPARK® Media provides tailored apps and quick web links to recommended information on the NHS website.
Our fully managed, customisable WiFi home screen allows Trusts to target content towards certain wards and conditions, and is available for all SPARK® Connect customers.
Emergency Department
Using SPARK® Media, you can signpost patients to other, more relevant facilities and provide information to help them decide if they need to be in the facility.
Linking to live wait times, nearby alternative facilities, and relevant information can reduce wait times and bed blocking.
Length of stay in hospitals rose to 8.3 days in 2022
The length of an average patient stay in UK hospitals increased from 7.3 days in 2019 to 8.3 days in 2022.
Many patients are only admitted to wards with what they’ve got on them, which usually includes a smartphone. With this in mind, hospital WiFi must be accessible to every patient to reduce the chance of feeling isolated throughout their stay — while also empowering patients to feel in control of their healthcare experience.
But there’s so much more to offer over WiFi…
And that’s where SPARK® Media comes in
Reduce the risk of loneliness and anxiety in patients
Provide quick information to patients about their health
Allow patients to keep in contact with family and friends
75% of patients want digital healthcare services
So let’s work together to give it to them, all while optimising NHS processes.
Delayed discharges cost the NHS up to £1.7 billion in 2022/23
Delays in discharging patients have a detrimental impact on patients and the Trust. In 2022/23, it’s estimated that £1.7 billion has been spent on delay costs.
SPARK® Media can automate the discharge process and provide patients with accurate and timely information about their healthcare needs so they can be discharged quickly and smoothly.
Already a SPARK® Connect customer? SPARK® Media is already available to start using…
Speak to us about our managed services and your dedicated Account Manager can help you to understand how you can get the most out of your existing package.
Trusts could be saving £3.8 billion with SPARK® Media
Using the SPARK® Media solution, available to all SPARK® Connect customers, has allowed Trusts to save over £3.8 billion combined using translation services, e-prescribing, clinical messaging and referral systems.
With your help, we can do more for patients and the future of care.
12,000-13,000
Patients in hospital didn’t meet the criteria to reside in June 2023.
Streamline and improve patient stays with SPARK® Fusion, the bedside iPad solution that replaces legacy Hospedia Units. Designed to enhance staff efficiencies, our solution automates processes so staff can focus on high-priority needs.
Installation utilises existing infrastructure, reducing installation costs and minimising hospital disruption. Free for patients to use, SPARK® Fusion is transforming the future of healthcare.
“…I didn’t have to Google big words or guess my condition. It was just there, completely tailored to me.”
Benefits of SPARK® Fusion
Bridge digital inequality
Improve staff efficiencies
Provide specialist information