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The future of care starts with you

There are approximately 229 NHS Trusts in the UK, providing 141,000 NHS beds and reaching over 13 million patients annually. 

We aim to engage and entertain patients to provide a more pleasant hospital experience. How? By improving well-being and increasing recovery time with the implementation of free to use WiFi and engagement solutions in UK hospitals.

Working with Trusts we are able to offer patient WiFi that is available through a bring-your-own-device (BYOD) solution and as an option to upgrade, and make the most of, existing infrastructure within wards, including outdated Hospedia bedside units. 


Trying to help a particular type of patient?

Dementia patients

Dialysis patients


Patient Ed

Emergency Department

Dementia patients

SPARK® Media hosts several supportive links to empower patients to take control of their healthcare. These include access to dementia support services, such as the BBC Reminiscence Archive and BBC Music Memories, to help patients reconnect with their most precious memories.

Trusts using SPARK® Fusion also benefit from a simplistic user interface on the bedside tablet home screen. Designed to show pertinent information on the device homepage such as the date, hospital name, ward location and an analogue clock, to reassure patients.


Length of stay in hospitals rose to 8.3 days in 2022

The length of an average patient stay in UK hospitals increased from 7.3 days in 2019 to 8.3 days in 2022.

Many patients are only admitted to wards with what they’ve got on them, which usually includes a smartphone. With this in mind, hospital WiFi must be accessible to every patient to reduce the chance of feeling isolated throughout their stay — while also empowering patients to feel in control of their healthcare experience. 

But there’s so much more to offer over WiFi…


And that’s where SPARK® Media comes in


Reduce the risk of loneliness and anxiety in patients


Provide quick information to patients about their health


Allow patients to keep in contact with family and friends

75% of patients want digital healthcare services

So let’s work together to give it to them, all while optimising NHS processes.

How can we help your Trust?

Delayed discharges cost the NHS up to £1.7 billion in 2022/23

Delays in discharging patients have a detrimental impact on patients and the Trust. In 2022/23, it’s estimated that £1.7 billion has been spent on delay costs.

SPARK® Media can automate the discharge process and provide patients with accurate and timely information about their healthcare needs so they can be discharged quickly and smoothly. 

Already a SPARK® Connect customer? SPARK® Media is already available to start using…

Speak to us about our managed services and your dedicated Account Manager can help you to understand how you can get the most out of your existing package.

Speak to us    SPARK Connect

Trusts could be saving £3.8 billion with SPARK® Media

Using the SPARK® Media solution, available to all SPARK® Connect customers, has allowed Trusts to save over £3.8 billion combined using translation services, e-prescribing, clinical messaging and referral systems. 

With your help, we can do more for patients and the future of care.

View our case studies


Patients in hospital didn’t meet the criteria to reside in June 2023.

Streamline and improve patient stays with SPARK® Fusion, the bedside iPad solution that replaces legacy Hospedia Units. Designed to enhance staff efficiencies, our solution automates processes so staff can focus on high-priority needs.

Installation utilises existing infrastructure, reducing installation costs and minimising hospital disruption. Free for patients to use, SPARK® Fusion is transforming the future of healthcare.

Learn About SPARK Fusion

“…I didn’t have to Google big words or guess my condition. It was just there, completely tailored to me.”

Benefits of SPARK® Fusion


Bridge digital inequality


Improve staff efficiencies


Provide specialist information

Join a community working towards the digital transformation of healthcare

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Maximise Your Donation Channels with SPARK TSL

SPARK TSL's WiFi solution comes with the ability to add data click portals to the WiFi authentication landing page. Trusts and their charities can collect data and use it to drive donations. Watch the webinar

Hospedia joins SPARK TSL

This exciting webinar provides insight as to why the acquisition has happened, what our customers are saying about it and how this affects the healthcare industry. Watch the webinar