About Jeroen Bosch Hospital
Organisation Type
Dutch Hospital
Size of Operation
600 iPads
Client Since
- 2021
Product Suites
- SPARK® Fusion
- Linked to Patient file (HIX)
- Meal ordering
- Video calling
- Complete management
- Rehabilitation information
What Makes Jeroen Bosch Hospital Brilliant?
Work together with family, friends, the patient, GP, local government and care homes to provide the best complete care tailored to the individual.
.png?width=45&height=45&name=heart%20(1).png){kind=small}
They have a goal that by 2025, people from Den Bosch and the surrounding area will give their health well-being the highest rating in the Netherlands.
They have a negative impact on the environment with -7% electricity consumption and -6% water consumption. 50% of employees also regularly come in by bike amongst many other sustainable practices.
Goals
- Give patients more control of their health journey and stay.
- Encourage patients to be more mobile with an iPad.
- Compliance with privacy regulations and protecting patient information.
- Provide remote healthcare to free up staff.
- Have the highest rating in the Netherland for health well-being by 2025.
We encourage patients to get out of bed when possible and be more mobile. SPARK Fusion allows them to watch TV anywhere, play games with other patients and use our services. We believe this will aid their recovery, through greater mobility and more social interaction
Letty van den Aker, Head of Unit Guest Service
Our Solution
Jeroen Bosh wanted to give more power to patients, increase mobility while in hospital and provide more than just television at the bedside. It’s all in an effort to get the highest well-being rating in the Netherlands. The SPARK® Fusion solution of an iPad at the bedside has provided the solution they were looking for.
A Dutch company called Sentean Group developed Fusion in 2021. SPARK TSL acquired Sentean in 2024 where both companies are set to bring their joint offerings to the UK. The Fusion product has been rebranded SPARK® Fusion since the acquisition.
The benefits of a tablet-based solution compared to traditional TVs is that it’s much more convenient and versatile, while allowing the provision of information and a vast entertainment centre. The SPARK® Fusion solution enables a patient to order food, drinks, and access other services themselves without relying on ward staff.
Watch the video in Dutch to learn how Jeroen Bosch Hospital uses iPads for patients (English subtitles can be turned on).
Several features on SPARK® Fusion include:
- Live TV
- Radio
- Internet
- Hospital information such as visiting times
- Link to patient file (HIX) to provide treatment information
- Meal ordering
- Video calling
Along with the iPads and SPARK® Fusion, Jeroen Bosh wanted the management of the devices to be taken care of as to not add additional strain to internal IT staff. With the service and 24/7 support wrapper, the iPads are also monitored and tracked if they’re taken from the hospital and can be remotely erased it the iPad falls into the wrong hands. It’s one less thing for the hospital to worry about and provides reassurance that patient data will be protected. Click the button bellow to speak to us about implementing Fusion in your hospital.
The Future
SPARK® Fusion is adaptable to change and can be updated to include additional features. This can be something simple such as hosting surveys, so patients can provide feedback on their experience. More smart functionalities can be enabled such as controlling the lights, door, curtains and thermostat of the room. This frees up staff and makes patients feel more in-control and capable. SPARK® Fusion can also provide an ‘online shop’ that patients can order from and get the item delivered to their hospital bed.
The features and benefits that SPARK® Fusion bring are practically limitless.
We see that the iPad makes the patient much more mobile, which promotes a good recovery.
Letty van den Aker
Head of Unit Guest Service
Feature Highlights
Meal ordering
Many hospitals are moving away from set meal schedules. To accommodate this for Jeroen Bosch, SPARK® Fusion integrates an app that lets patients order food anytime using an iPad. This system offers more flexibility - patients can eat when they're hungry, not by the clock. The kitchen also benefits by avoiding overwhelming surges of orders at peak times. Plus, patients can browse menus and place orders with a touch of a button.
Secure Video Calling
Keeping in touch with family and friends while in hospital is vital for patients. The support and company they provide is invaluable. SPARK® Fusion supports an app that provides a secure connection and sends a one-time link for family members at home to click. They will then be connected to the patient’s iPad and a video call will start.
Safety
Privacy and security are paramount in healthcare settings. SPARK® Fusion has a self-securing framework that adds additional layers of security to the app. This is transparent to the user and prevents any unauthorised log in sessions.
Summary
Jeroen Bosch Hospital's adoption of SPARK® Fusion's iPad solution has been a resounding success in empowering patients, increasing mobility, maintaining privacy compliance and enabling remote healthcare delivery.
The iPads have given patients unprecedented control over their stay, from ordering meals to accessing medical information. The mobility afforded has encouraged crucial activity during recovery while secure video calling has fostered vital social connections.
Staff have also expressed how the system has made their job more streamlined and reduced pressure, while also having a positive impact on patient satisfaction and experiences.
With SPARK® Fusion, Jeroen Bosch is well-positioned to achieve its goal of the highest well-being rating in the Netherlands by 2025. With this solution, the hospital can deliver a truly personalised experience, empowering patients and prioritising optimal health and happiness for all.
