Rebecca O'Donovan
Becky is the Marketing Director at SPARK TSL, of whom she has worked for since 2012. She is responsible for high-level marketing strategy focusing on lead generation and aiding the vision of the business to ensure business growth.


Patient Experience vs Patient Satisfaction: The Difference
25/03/2024
Patient experience and patient satisfaction are two terms that are both important in the healthcare industry. ...
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4 Patient Experience Trends Emerging in the Next 5 Years
25/03/2024
Fast-changing patient expectations, technological advancements and an ageing population contribute to the ...

The path to delivering a joined up patient experience
25/03/2024
The role of integrated care systems such as GPs, clinical commissioning groups and mental health support ...

Patient Centred Care: What It Is & What It Means to the NHS
25/03/2024
Patient-centred care is pivotal in raising patient satisfaction and shaping patient experience. It puts ...

Efficient Hospital Patient Engagement Systems Help Everyone
16/02/2024
Medical and admin staff have to balance huge workloads. From organising medical records to checking patients ...

How To Improve Patient Experience: Trends for 2024
12/02/2024
The healthcare industry never stands still. New challenges, opportunities and capabilities are always ...

Predictions for NHS Patient Care: Enhancing the Experience
31/01/2024
Discover the exciting possibilities that lie ahead for patient care within the NHS as we delve into the ...

How to Provide a Safe and Positive Experience for Patients
25/01/2024
The way care is provided to patients is changing. As set out in the NHS Long-Term plan, major changes are ...
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Improving Patient Experience With SPARK® Fusion
24/01/2024
As the NHS braces itself for the pressures and challenges associated with winter, the needs and expectations ...
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