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NHS WiFi. Sorted.

Providing more than just WiFi, we’re the NHS’ most respected provider. SPARK® allows staff, patients and visitors to stay connected and Trusts to learn valuable insights.

The SPARK Solution



OFFER AN OPTIMISED DIGITAL EXPERIENCE FOR PATIENTS & STAFF

The user experience is unique to that hospital Trust and only accessible when users are on-site. From checking appointment times to ordering meals, the SPARK® platform allows patients access to everything they need to make their journey through the hospital simple.

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The SPARK® platform offers secure, high-speed hospital WiFi to staff, patients and visitors so they can always stay connected. It also provides entertainment, engagement, education and efficiencies to the NHS as well as it’s patients.

  • Patient, visitor and staff WiFi
  • Freeview TV and entertainment
  • Educational videos and NHS information
  • Charity awareness and engagement
  • Exceptional support 24/7

Find out more about SPARK® via the button below or book a demo to see it in action:

The SPARK Solution  

USER EXPERIENCE

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Features of the SPARK® solution:

Fully branded, multi-lingual virtual hospital services
Multiple authentication methods & tiered bandwidth options
Fully compliant, ‘Friendly WiFi’ approved with IWF compliant filtering
24/7 helpdesk support & monitoring for end-users by WiFi SPARK engineers
Integrate into existing hospital patient services & software
Freeview TV, radio, audiobooks & films to stream on patients’ own devices
Proven ROI by reduced total spend and improved hospital efficiency
Secure analytics on user behaviours that remains the property of the Trust

SPARK® MEDIA

The future of patient entertainment; providing entertainment and engagement services directly to the patient’s device of choice. Using terrestrial or satellite feeds, WiFi SPARK can provide TV & radio content to a user’s own device. All on the local network, saving valuable internet bandwidth requirements.

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SPARK® Media: Lite

SPARK® Media

Patient entertainment and engagement platform

Transform the patient experience with a powerful digital entertainment and engagement solution, accessible on personal devices. Leverage banner advertising to drive awareness towards your hospital charity or Trust initiatives.

SPARK® Media: Lite caters to Bring Your Own Device (BYOD) solutions, providing a dynamic web-based platform that seamlessly links to curated websites.

Every Trust who has our Connect platform offering free WiFi, has Media Lite.

Trusts can display up to 6 links on this platform. This could include: 

  • Video streaming and catch-up TV 
  • BBC resources such as Archive and Music Memories for dementia patients. 
  • Sudoku
  • Hospital information
  • NHS resources such as A-Z Health Index or videos.
  • Hospital Radio

Add-Ons include:

  • Digital Magazines and Newspapers
  • 21 puzzle games
  • Visionable (video calling) 

 

Find out more about SPARK Media: Lite

The Ultimate Media Package

This upgradeable package comes with more links to display on the platform. This means there is no limit to how much information you can display through our SPARK® Media platform. 

With SPARK® Media, patients can access more entertainment options:

  • Live TV
  • Netflix & Disney Plus
  • BBC iPlayer & ITV Hub
  • 21 puzzle games
  • Radio

All of these options are designed to enhance patients' overall happiness and well-being.

Add-Ons include:

  • Digital Magazines and Newspapers
  • Visionable (video calling) 

Beyond entertainment, SPARK® Media provides access to a library of educational content, helping patients to gain a better understanding of their condition and feel empowered to take control of their healthcare journey. 

This option is available on bring-your-own-device (BYOD) solutions and can also be implemented on SPARK® Horizon units.

SPARK® MEDIA VS HEALTHCARE LEGACY SYSTEMS

Discover how existing legacy systems within the NHS compare to SPARK® Media and how they both impact patients and staff members.

See the comparison
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SPARK® Media Brochure

Learn more about SPARK® Media and the benefits it can offer to your organisation.

 

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SPARK® Managed Service Brochure

The SPARK® Managed Service is a complete service wrapper surrounding the provision of guest WiFi & Media solutions

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SOME TRUSTS WE WORK WITH

CUSTOMERS WE WORK WITH

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MID CHESHIRE HOSPITALS

Mid Cheshire Hospitals had the challenge of providing a high-quality and fully-managed WiFi solution to its staff and patients that was cost effective. See how SPARK® implemented a bespoke system to achieve their goals.

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COLCHESTER HOSPITAL UNIVERSITY

Working in partnership, the Trust and SPARK® delivered a free-to-use patient WiFi solution less than twelve months after Jeremy Hunt’s statement requiring all NHS Trusts offer Free WiFi.

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WiFi SPARK offers NHS Digital compliance and patient engagement and entertainment.

Chat through the benefits of this in more detail.

How can we help your trust?

Accreditations

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iso-9001
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