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Patient experience has a critical role to play in the future of healthcare

Our guide provides insight into what an exceptional patient experience looks like today and in the future.

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Patient Experience Guide LP-1-1

By downloading your copy, you’ll learn about:

  • Patient experience: An evolution under spotlight. What's the current landscape of patient experience and why has it become so important? Find out in the guide.

  • From acceptable to exceptional: 5 factors that Need to improve by 2025. Here, we outline areas of patient experience that need improving or are in the early stages of development.

  • Accountability and engagement in patient experience: Who drives change? We all have a role to play in driving positive change. We explain how this can be done. 

Recent statistics found that 94% of patients felt their needs were met at their last GP appointment.

This is great to see, but there's always room for improvement. What can your organisation do to go the extra mile?