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The challenge

With increasing lengths of stay and a national shift from analogue to digital, the Trust needed a solution that supported both patients and staff.

Patients often arrive at wards with just their personal devices, and without accessible digital resources, patients can feel isolated, anxious or frustrated during their stay.

Staff face pressure from administrative tasks, managing patient education and ensuring communication is clear — all while maintaining high-quality care. Stockport NHS Foundation Trust wanted a solution that would support both patients and staff and align with the NHS 10-year plan to move from analog to digital care.

 

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Our solution

SPARK TSL deployed 475 SPARK Fusion® bedside devices across 21 wards at Stockport NHS Foundation Trust.

Patients responded positively to the technology, reporting that they felt more informed, more in control and more comfortable throughout their stay. Access to clear information, familiar interfaces and engaging content helped reduce frustration and anxiety, contributing to a calmer ward environment.

Staff also saw clear benefits, with improved communication and engagement and a noticeable reduction in day-to-day pressures, allowing them to spend more time focusing on patient care.

Sync, our accredited Apple partner, supported the Trust through smooth procurement and deployment, ensuring the rollout was seamless and taking the burden of technology management away from clinical teams.

 

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Key features

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Patient education and engagement: Patients can explore hospital services, learn about their care, and access tailored content.

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Entertainment and connectivity: Familiar iPad interfaces help patients navigate easily, reducing boredom and anxiety.

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Staff support: Administrative and communication tasks are simplified, giving staff more time to focus on care.

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Inclusive care: Content and features are designed to support patients of all ages and needs, including children and families.

The impact

Stockport NHS Foundation Trust now has a fully digital patient engagement platform that is scalable and future-proof. SPARK Fusion®’s iPads open the door for further innovations in patient care, education and staff efficiency. The partnership demonstrates how digital solutions can transform care delivery, enhance patient satisfaction and support NHS staff.

By continuing to integrate SPARK Fusion® with additional applications and services, the Trust is well-positioned to lead the way in digital healthcare across the UK.

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Improved patient experience: Patients feel engaged, empowered, and informed about their care.

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Calmer wards: Reduced frustration and boredom; patients have something productive and familiar to interact with.

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Staff efficiency: Administrative tasks are simplified, freeing time for direct patient care. 

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Aligned with NHS digital strategy: Supports the government’s 10-year plan by advancing digital patient care.

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The government has recently announced its 10-Year Plan for NHS and one of the things that they have announced is moving from analogue to digital. Now the SPARK Fusion® deployment has come at a perfect time, because it's fully aligned with the government's vision, and it will also go a long way because there's so much potential in it to incorporate.

Junaid Ejaz, Business Change Manager at Stockport NHS Foundation Trust

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Turning vision into action

Your strategic 10-Year Plan guide

Smarter healthcare delivery starts here. Our free guide on delivering the 10-Year Plan explores how digital tools like SPARK Fusion® can help:

  • Accelerate the shift from hospital to community
  • Bridge the gap between analogue and digital systems
  • Drive measurable improvements in productivity and patient flow

If you're planning for digital transformation in your Trust, this guide is a must.

Get your copy

Ready to spark your digital transformation?

To enquire about SPARK Fusion®, complete the form opposite and we’ll get back to you as soon as possible.

Alternatively, if you’re already an existing SPARK TSL customer, head over to our product support page for further information.