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Resources

Your one stop shop to find all the information you need about the different solutions we have to offer

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BROCHURE

SPARK MEDIA: MEAL ORDERING

Nutrition not only affects patient wellbeing, speed of recovery and length of hospital stay, but improving nutrition and increasing consumption can also make a real difference to a patient’s recovery and overall satisfaction.

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£180,000 saved annually
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237,250 sheets of paper saved annually by switching to digital
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  • Significant cost saving in food wastage
  • Meals can be cancelled easily
  • Meals can also be amended and changed
  • Patients engage with nutrition
  • Save staff time
  • Save trees
Find out more
healthcare Download Media brochure
BROCHURE

SPARK® MEDIA BROCHURE

SPARK® Media is an innovative, future-ready solution that will completely revolutionise the patient entertainment and engagement market. Read all about SPARK®'s main components here.

3 upgrade options available to enhance your current healthcare strategy
£3.8m annual savings for the average-sized Trust with just 4 apps
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  • Patient Entertainment
  • BYOD (Bring Your Own Device)
  • Improved bedside units
  • Trust-Funded solution
  • Apps catalogue
  • Quantifiable return on Investment
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healthcare Patient Experience Guide
Guide

PATIENT EXPERIENCE GUIDE

Patient experience impacts many facets of healthcare, from engagement to satisfaction and key metrics like prescription drug administration and hospital readmission rates.

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  • How to improve patient experience
  • Involving Patients in Their Own Care: The Cornerstone of Patient Experience
  • Bettering Patient Experience Together:Integrated Care & Journey Mapping
  • Technology as a Driving Force in the Future of Patient Experience
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healthcare SPARK Media Print brochure
BROCHURE

SPARK® MEDIA: PRINT

Provide your patients and visitors with free access to digital print content from their own device via WiFi. This can be a great benefit to venues that have waiting areas or want to increase dwell time.

100+ of the UK's top magazines & newspapers
99.9% saving for the cost of paying for the same paper copy
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  • Reduce risk of spreading infection on shared literature
  • Environmentally friendly and more sustainable
  • Save thousands annually by reducing paper wastage
  • Increase visitor, patient and staff loyalty and satisfaction
Find out more
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Webinar

THE WEBINAR: HOSPEDIA JOINS WIFI SPARK

WiFi SPARK’s parent company, Volaris, acquired Hospedia with a vision of transforming patient engagement in the healthcare sector. This exciting webinar provides insight as to why the acquisition has happened, what our customers are saying about it, and how this affects you, the healthcare industry.

53,600 bedside entertainment units already installed
750,000 media sessions per day across WiFi, patient TV and engagement
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  • Why the choice was made for WiFi SPARK and Hospedia to come together
  • How SPARK® will transform hospital technology to support the free entertainment and engagement vision
  • Discover pioneering opportunities and options for Trusts
Find out more
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GUIDE

SPARK® MANAGED SERVICE BROCHURE

The SPARK® Managed Service offers a selection of services and resources that allows customers to provide a fully supported and risk-free WiFi & Media service, all with the help of WiFi SPARK.

24/7/365 support and remote monitoring
Fully qualified DBS checked area support Technicians
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  • Discover how our bespoke services can help you and your business
  • Our technicians alleviate the strain on your inhouse IT department
  • Have access and influence to the Apps Catalogue
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healthcare Patient Experience Guide
GUIDE

THE FUTURE OF PATIENT EXPERIENCE: A 5-YEAR ROADMAP

Our guide provides insight into what an exceptional patient experience looks like today and in the future. Find out more about factors that need to improve in the future and who's responsible for driving change as we look ahead.

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  • What's the current landscape of patient experience and why has it become so important? Find out here.
  • From acceptable to exceptional: 5 factors that Need to improve by 2025.
  • Accountability and engagement in patient experience: Who drives change?
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GUIDE

SPARK® HORIZON BROCHURE

SPARK® Horizon is an innovative, future-ready piece of technology that offers a range of features for both patients and staff, designed to easily adapt to the infrastructure already in hospitals.

15.6" full HD touch screen display
Lightweight designed to fit on current Hospedia installations
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  • Patient Entertainment & Engagement
  • Clinical Platform for staff
  • Apps Catalogue at the user's fingertips
  • Unified technology delivering SPARK® Media
  • Available on bedside units or own devices
Find out more
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QUIZ

WHICH SPARK® SOLUTION DO YOU NEED?

Alleviate the challenges you face with a tailored outcome that puts patients at the heart of healthcare. Take our quiz and find the right patient-centered care solution for you.

3 minutes to complete
Interactive and patient-centered
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  • Learn more about our different care solutions
  • Short quiz that provides high-value
  • Interactive and engaging
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GAMES HANDOUT

SPARK MEDIA: GAMES

As part of the SPARK® Media Entertain package (or bolted on individually), 22 puzzle games are available to help patients pass the time and keep their minds active.

22 Games available, and counting
25 minutes of games a day can boost your IQ by 4 points
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  • Enrich wait times
  • Aid us in becoming more present and responsive in day-to-day activities
  • Help to increase focus, concentration and memory
  • Slow age-related illness
Find out more
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GUIDE

THE VALUE OF WIFI IN CARE HOMES

Seniors are leading increasingly digital lives and the facilities they choose to spend their long-term care in must rise to meet these changing needs. Read more about WiFi SPARK's tailored care home solution in our new download.

91.3% of seniors own at least one internet-enabled device
67% of seniors consider strong connectivity a 'critical factor' when looking at living options.
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  • See how seniors have demographically used technology to enhance their lifestyle
  • Learn to bring a future-proofed WiFi solution to your home
  • Discover the impact of a robust WiFi on streamlining staff efficiencies
Find out more
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GUIDE

OUR NEW FEATURES

Download an updated guide to our SPARK® Media platform's latest features. From engagement to entertainment resources to grow your digital presence, WiFi SPARK is here to help.

9 new features advancing the platform
100% tailored solution
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  • Learn more about SPARK® Media and the benefits it can offer to your organisation, including improved meal ordering and increased patient happiness
  • Discover our new features, all of which can help your organisation improve your patient experience
  • Tell us what you want to see from SPARK® Media by filling out our suggestion box
Find out more
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GUIDE

IMPROVING THE PATIENT EXPERIENCE IN 2021

Our latest guide provides insight on how your organisation can improve its patient experience and the role technology will play during 2021.

4.4 million hospitalised patients
75% of patients want digital healthcare services
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  • How COVID-19 has impacted the healthcare industry on a holistic level.
  • The pressure on the patients, staff and the industry.
  • Technology and the role it’s playing in the pandemic and the future of healthcare.
  • The future of patient experience and what this means for your organisation.
  • How outdated legacy systems fare against new technology.
  • How SPARK® MEDIA compares.
Find out more
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GUIDE

BID TO TRANSFORM YOUR TOWN WITH THE POWER OF WIFI

See how businesses, shoppers and towns can benefit from reliable and intelligent WiFi. It's now more important than ever to innovate.

£105.46 bn online shopping is value annually
74% of businesses want data-driven change in retail
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  • See how the retail environment has changed over the years for towns and cities
  • Learn to bring a more customer-centric approach to your town centre
  • Discover the impact of public WiFi and the benefits for businesses
  • Identify how our solutions have maximised market towns across the country
Find out more
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GUIDE

INNOVATE CUSTOMER EXPERIENCES IN 2020

Consumers have more power than ever before, so it's time for high street stores to shift their mentality and embrace change. Discover the latest innovations retailers are utilising to entice customers through their doors.

Retail spending fell by 1% on the previous quarter
72% of customers are likely to spend more if their shopping experience is emotive
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  • Consumer trends in the digital age
  • How to create greater connections with customers using personalisation
  • How to boost retailer loyalty
  • Technology trends that are transforming the retail industry
Find out more
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GUIDE

SPARK® MEDIA VS HEALTHCARE LEGACY SYSTEMS

Our comparison guide highlights the difference between WiFi SPARK's SPARK® Media platform and healthcare legacy systems to show you how both impact patients and staff members.

£25,000 survey savings annually
£15,000 can be generated by providing retailer exposure within hospitals
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  • Giving staff the freedom to be more productive and efficient
  • Giving patients who are missing home a sense of normality
  • Allowing staff to carry out their responsibilities whilst ensuring patients are tended to
Find out more
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PACK

SPARK® HEALTHCARE PACK

Our comprehensive healthcare pack identifies the different packages WiFi SPARK can offer when it comes to patient engagement systems for your Trust.

75 WiFi SPARK works with over 75 Healthcare Organisations
99% customer retention rate
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  • Deliver an excellent level of care and improve patient experience
  • Improve visitor experience and loyalty to your Trust
  • Generate revenue and save costs
Find out more
healthcare Entertain Download
HANDOUT

SPARK® MEDIA: ENTERTAIN

This ultimate media package provides access to TV channels, newspapers and magazines, video on demand movies, TV box sets and E-books. We provide a huge library of content, stored direct on-site, saving valuable internet bandwidth required for internet movies streaming.

£0 entertainment for all
75+ TV channels on offer
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  • TV, Radio, News, Magazines, Movies and more
  • Provide comfort and distraction
  • Content on users own devices
  • Great for high dwell time venues
Find out more
healthcare Engage Download
HANDOUT

SPARK® MEDIA: ENGAGE

SPARK® Media: Engage allows you to enhance the patient experience, to improve bedside care. Surveys, meal ordering, digital links, advertisements, communication and educative content is available to all.

600+ patient education videos
3 video calling applications
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  • Information & comms
  • Educational content for users
  • Meal ordering
  • Service requests
  • Surveys
Find out more
healthcare Clinical Download
DEMO

SPARK® MEDIA: CLINICAL

SPARK® Media: Clinical can integrate with your clinical solutions using PAS integration and/or HL7 integration, enabling clinicians to show the patient key information about their health journey. Staff can also use it to access the patient’s records and clinical systems.

PAS/HL7 integration integration
100% approved medical advice available at patient's fingertips
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  • Improve bedside care
  • Increase staff efficiencies
  • Save paper and reduce wastage
  • HL7 integration
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healthcare Unite Download
HANDOUT

SPARK® MEDIA: UNITE

A way to enable people to see and speak to each other over the internet using apps like Skype, Messenger, or Hangouts. The service allows access to any wall-gardened web links, as well as streaming media sites such as iPlayer, Netflix, PRIME etc. and access to digital magazines and newspapers.

100% locked down Trust-owned tablet
Software updated over the Cloud
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  • Allow patients to virtually see friends and family
  • Provide comfort and distraction
  • Link in other entertainment services like TV, Radio and games
Find out more
retail WS012_LP@2x
GUIDE

CONFERENCE WIFI: THE RIGHT WAY

Having WiFi isn’t enough, it needs to be quick and free as well as enhancing the visitor experience. Discover how to get the most from conference WiFi.

1000+ daily visitors with reliable connectivity
Instant device analytics
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  • Gain Richer Insights into Customer Behaviour
  • Boost ROI
  • Improve Visitor Experience
Find out more
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GUIDE

FROM PLATFORM TO PLATFORM

Keep your passengers connected and supercharge your business intelligence. Exceptional WiFi has arrived.

9 transport providers deploying a WiFi SPARK solution already
Data offloading guarantees best connection available
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  • Improve the passenger journey
  • Improve your brand awareness
  • Gain insights into passenger habits and preferences
  • Aid passenger loyalty and marketing schemes
Find out more
retail WiFi-Spark–WS009_CTA@2x
GUIDE

FROM ONE PURCHASE TO REPEAT BUSINESS

Learn how you can utilise WiFi to improve loyalty, engagement and more by downloading our guide to Boosting Customer Engagement through WiFi.

23% more earnings through customer engagement
90% of shoppers use their mobile phones whilst shopping
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  • Improve brand awareness
  • Increase repeat business and up-sell current customers
  • Gain insights into customer habits and preferences
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WHITE PAPER

THE SMART STADIUM FUTURE

Discover why forward-thinking stadium operators need to look at leading-edge WiFi solutions to engage supporters, provide a personalised experience and enhance Business Intelligence (BI).

Smart stadiums are worth $17.32bn annually
A successful solution deployed to a stadium with a capacity of 18,200
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  • Engage supporters
  • Provide a personalised experience
  • Enhance Business Intelligence (BI)
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GUIDE

EXCEPTIONAL WIFI HAS ARRIVED

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100% secure, separate WiFi networks for public and staff users
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  • The benefits of rich data
  • How to create personalised experiences
  • How to improve passenger satisfaction
  • How you can supercharge your business intelligence
Find out more

The WiFi SPARK team is ready to help, just get in touch.

WE’VE SPARKED IMPROVEMENTS IN HEALTHCARE, BUT ALSO RETAIL AND HOSPITALITY VENUES, AND ACROSS TRANSPORT NETWORKS

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